Safety principles in SlowInk

SlowInk is built for thoughtful letter exchange, not high-pressure social feeds. Safety tools exist so users can set boundaries, report harm, and keep personal information private. The slower pace itself helps—you have time to notice red flags before replying impulsively.

When and how to report

Use the in-app report option when someone sends spam, harassment, scams, or inappropriate content. Include context from the letter thread when possible so moderators understand the situation. Reports are reviewed according to community guidelines; repeated violations can lead to restrictions.

Blocking and boundaries

You can stop correspondence with any pen pal without explanation—healthy boundaries are normal. Blocking prevents further letters from that account. Remember: a good pen pal respects pace; pressure to move off-app or share financial details early is a warning sign.

The feedback system

Beyond reports, SlowInk’s feedback channel collects product suggestions, bug reports, and moderation concerns. Thoughtful feedback helps the team improve matching, stamps, mailbox tools, and safety workflows. You can also flag confusing UX that accidentally encourages oversharing.

Protecting yourself while making friends

Avoid sharing address, ID, workplace details, or payment info in early letters. Let trust build gradually. If something feels wrong, slow down, report, or block—you do not owe endless replies to stay polite.

FAQ

Will the reported user know I reported them?

Report handling is designed to protect reporters. Details may vary by case, but your safety comes first.

What happens after I submit feedback?

Product and safety teams review submissions regularly. Not every suggestion ships immediately, but patterns inform roadmap priorities.

Can I report a letter that is still in transit?

Yes. Use report tools on the thread or profile associated with the interaction.

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